Privacy Policy

At JOYNED GmbH, we are committed to protecting the privacy and security of our clients and users of our software applications. This Privacy Policy explains how we collect, use, and disclose personal information when you use our software products and services.

1. Information we collect

We collect various types of personal information about our clients and users, including:

  • Contact information, such as your name, email address, and phone number.
  • Usage information, such as your IP address, browser type, and device type.
  • Other information you provide to us, such as feedback, support requests, and survey responses.

We collect this information when you:

  • Download documents and information that require providing any contact details.
  • Contact us for support or other inquiries.

2. How we use your information

We use your personal information for the following purposes:

  • To communicate with you regarding our products and services, including providing support.
  • To provide and improve our software applications and services.
  • To comply with legal and regulatory requirements.

We may also use your personal information for other purposes that are compatible with the above and that you would reasonably expect.

3. Sharing of your information

We may share your personal information with third parties in the following circumstances:

  • To our service providers, who help us provide and improve our software applications and services.
  • To comply with legal and regulatory requirements.
  • To protect our rights or property, or the rights or property of others.
  • With your consent.

4. Security

We take the security of your personal information seriously and take reasonable measures to protect it from loss, misuse, unauthorized access, or disclosure.

We use industry-standard security measures and reliable partners.

5. Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Your rights

You have rights regarding your personal information, including the right to:

  • Access and receive a copy of your personal information.
  • Correct or update your personal information.
  • Request the deletion of your personal information.
  • Object to or restrict the processing of your personal information.
  • Withdraw your consent, if you have given us consent to process your personal information.

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

8. Contact us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us by email at

Last updated: [12/04/2023]